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Does my medication need prior approval before travelling to the UAE?

Please note that not all medication require the process of approval. Please contact the UAE MOHAP costumer service line quoting the names of your medication to enquire whether you need to apply for approval before travel or not. Tel: 00971 42301000. Live Chat: http://www.mohap.gov.ae You can also check the controlled medication list by visiting this website (under the condition and requirements heading): http://www.mohap.gov.ae/en/services/Pages/361.aspx Please note that if your medication is on the list of controlled substances then you must apply for approval prior to travel.

How do I apply for approval to take my medication to the UAE?

Please follow these steps: Visit this link: http://www.mohap.gov.ae/en/services/Pages/361.aspx Click on "go to the e-service" Create an account Fill in the required details and attach the requested documents Submit the request You will receive a reply within 5 days

I am having technical difficulties submitting my medication application online, what should I do?

Please note that the embassy does not receive nor process medical application. All applications are processed via MOHAP. Please contact them directly if you have any technical difficulties: Tel: 00971 42301000 Livechat: http://www.mohap.gov.ae/en Email: info@moh.gov.ae

I am transiting through the UAE (not leaving the airport), do I need approval for my medication?

Transit passengers who are not leaving the airport do not need prior approval for their medication from MOHAP (providing the medication is not prohibited, please check the answer below for how to check the list of controlled medication). Simply carry a copy of your prescription and letter from your doctor.

I am travelling urgently and I have not received a reply from MOHAP regarding my medication, what should I do?

Contact the MOHAP via the customer service telephone, livechat or email quoting your application reference number Tel: 00971 42301000 Livechat: http://www.mohap.gov.ae/en Email: info@moh.gov.ae

I have another query regarding medication, what should I do?

Please note that the embassy does not receive nor process medical application. All applications are processed via MOHAP. Please contact them directly if you have any further queries: Tel: 00971 42301000 Livechat: http://www.mohap.gov.ae/en Email: info@moh.gov.ae

My application for taking my medication has been rejected, what should I do?

Contact the MOHAP via the customer service telephone or email quoting your application reference number Tel: 00971 42301000 Livechat: http://www.mohap.gov.ae/en Email: info@moh.gov.ae

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