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Consular Services and Visas

Services provided to UAE Nationals

What are the countries exempting UAE nationals of pre-entry visa requirements?

What are the countries exempting UAE nationals of pre-entry visa requirements?
To view the list of countries exempting UAE nationals of pre-entry visa requirements, and learn more about the type of waiver for each type of passport, visit Travel requirements by destination page.

What is the Emergency number dedicated to UAE Nationals abroad?

0097180024

What are the channels to apply for Twajudi?

· MoFA website

· Smartphone application (UAE MOFA)

What are the terms to apply for Twajudi?

· The applicant must be a UAE National

· The applicant must be registered in UAE Pass

What documents do I need to apply for Twajudi?

None. Just fill in trip details (Destination, dates of departure and return as per the travel ticket)

How do I add a destination in Twajudi?

· Log-in to one of MoFA’s smart channels through UAE Pass

· Select Twajudi service on the Emirati Traveler’s page or under Services for Individuals and click on “Start Service”.

· Add flight details

· Submit the form

· You will receive an SMS and an e-mail with a reference number confirming your registration

How long it will take to get the Return Document?

30 minutes if the application meets the requirements

What are the cases that you can apply for Return Documents?

· Children of UAE Nationals born abroad

· Loss of ordinary passport

· Damage of ordinary passport

· Expiry of ordinary passport

What is the Return Document issuance fees?

No fees required

What are the required documents and procedures to issue a return document for children of UAE Nationals born abroad?

You can apply for a return document for children of UAE Nationals born abroad using UAE PASS on MoFA’s Website or Smartphone application UAE MOFA by submitting the below documents:

· A copy of the child's birth certificate attested by the Ministry of Foreign Affairs in the country of residence and the UAE Mission in the country of residence

· Copy of the father's passport

· Copy of the mother's passport

· Full copy of the Family Book

· A copy of the marriage contract (attested by the Ministry of Foreign Affairs in the country of residence and the UAE Mission in the country of residence)

What are the required documents and procedures to issue a return document for a UAE national whose passport was lost while abroad?

Emirati nationals who lose their passport during their stay abroad must visit the nearest police station and file a report. They must then apply for a return document due to the loss of the ordinary passport abroad by logging in to MoFA’s Website or the smart phone application UAE MOFA via UAE Pass, and submit the following documents:

· A copy of the lost passport

· A personal photograph

· A copy of the passport loss report

What are the required documents and procedures to issue a return document for a UAE national whose passport was damaged while abroad?

Emirati nationals whose passport was damaged during their stay abroad can apply for a return document via UAE PASS on MoFA’s Website or the smartphone application UAE MOFA and submit the following documents:

· A copy of the ordinary passport

· A personal photograph

· A written letter explaining why the passport is damaged or a live photograph of the damaged passport

What are the required documents and procedures to issue a return document for a UAE national whose passport has expired while they were abroad?

Emirati nationals whose passport has expired during their stay abroad can apply for a return document via UAE PASS on MoFA’s Website or the smartphone application UAE MOFA and submit the following documents:

· A copy of the expired passport

· A personal photo

What are the channels available to submit inquiries, or feedback or complaints about MoFA’s UAE nationals’ services?

You can submit your inquiries, suggestions or complaints by visiting the “Contact Us” page

· You can contact MoFA’s Call Center on the toll-free No. 80044444

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