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UAE nationals Affairs and Services provided

What are the procedures to apply for an Emergency Passport?

• In case of expiry, loss, or damage of an ordinary passport abroad, or for UAE nationals overseas who wish to issue passports for new-borns, apply for an emergency passport via MoFAIC Website: www.mofaic.gov.ae and Smart Mobile App: (UAE MOFAIC). For more information about the terms and conditions and how to apply, please visit: www.mofaic.gov.ae/ • Or log into the Smart Mobile App: (UAE MOFAIC).

How do I register for the Twajudi Service?

• Visit MoFAIC Website: www.mofaic.gov.ae or a Smart Mobile App: (UAE MOFAIC)  • Log into (UAE Pass) • You will be redirected to MoFAIC's portal • Access Twajudi service from the "Individuals" tab.

What are the countries exempting UAE nationals of pre-entry visa requirements?

• To view the list of countries exempting UAE nationals of pre-entry visa requirements, and know more about the nature of such waiver for UAE national as per passport type, please click on the flowing link: • ,Visa Exemptions

What channels available for submitting inquiries, or feedback on UAE nationals service?

• Call MoFAIC contact center on the toll-free No. 80044444 or click on the following link: • Complaints ,Suggestions and inquiries

What are the procedures for renewing a passport abroad?

• To apply for a passport renewal service abroad you have to provide a proof of long stay abroad, which is usually for education, treatment, or employment. Get the supporting documents and click on the following link to apply: • Passport Renewal for citizens abroad

How can I obtain a passport for Emirati babies born abroad?

• The Ministry of Foreign Affairs and International Cooperation represented by its missions abroad, issues emergency passports for new-borns to facilitate their entry into the UAE. Therefore, UAE Nationals should visit relevant authorities to obtain official documents for new-borns.

Are there any special privileges in providing the service to people of determination?

• Special parking spaces for people of determination in both Abu Dhabi and Dubai branches. • There is a counter designated for people of determination. • Attestation services at your doorstep (for elderly and people of determination) available at Attestation Centres at Yas Centre (Musaffah area), Dubai & Sharjah branches

What documents do I need to apply for Twajudi?

• None. Dates of departure and return to the UAE are required (please provide the dates as per the travel ticket)

What are the Twajudi Service smartphone application in UAE MoFAIC channels?

• MoFAIC website (www.mofaic.gov.ae) • Smart Mobile App: (UAE MOFAIC)

How do I add a destination in Twajudi?

Log into (UAE Pass) Select MoFAIC Website (www.mofaic.gov.ae) or Smart Mobile App: (UAE MoFAIC) •You will be redirected to MoFAIC's portal • Access Individuals service. • Select Twajudi service • Select service type • Add flight data • Submit the smartphone application in UAE MoFAIC

What are the Terms and Conditions to apply for Twajudi?

• Applicants must be UAE Nationals. • UAE Pass registration

How long does it take to obtain an emergency passport?

• Two working days

Who provides passport renewal services for Emirati nationals overseas?

• The Ministry of Foreign Affairs and International Cooperation provides passport renewal services for UAE nationals residing abroad coordinating with the Federal Authority for Identity and Citizenship.

What are the service fees for the issuance of an emergency passport?

No charges

What are the passport renewal fees?

• Passport renewal fees are AED 60 per passport

What are the means of payment available for passport renewal fees?

• Service fees for passport renewal must be paid in cash to the UAE embassy in the host country.

How can I renew my passport while abroad?

• To apply for the Passport Renewal for UAE Nationals Abroad service, you should submit proof of an extended stay abroad (i.e. education, medical treatment, or work). Then, apply for the service and learn more about documents required through MOFAIC's Smart Channels.

What are the procedures in case a UAE national loses their passport abroad?

UAE Nationals who have lost their passport must visit the nearest police station to publicise and report the loss of their passport. To apply for an emergency passport. Visit MoFAIC Website: www.mofaic.gov.ae or a Smart Mobile App: (UAE MOFAIC) and attach all required documents with the Smart Mobile App: (UAE MOFAIC) : • Copy of Family Book (All pages) • Copy of the lost passport • Copy of the lost passport report attested by the Ministry of Foreign Affairs and International Cooperation and the UAE Embassy in the host country. • UAE Nationals must visit the UAE Embassy in the host country to collect their emergency passport.

How do I apply to renew my passport?

• Log into one of MOFAIC's smart channels via UAE Pass by entering the username and password. • From the ’Individual Services 'tab, select Issue Passports and Return Documents. Next, select ’Passport Renewal for UAE Nationals Abroad.’ Finally, click ’Start Service 'to complete the service Smart Mobile App: (UAE MOFAIC) form. • When the passport is renewed, you will visit the Embassy and receive the original renewed passport.

What are the documents required to apply for passport renewal?

• Passport copy • Attach detailed information proving the foreign residency of the UAE national. • A personal photograph

What documents do I need to request an emergency passport?

Emergency passport for new-borns • Copy of the child's birth certificate attested by Ministry of Foreign Affairs and International Cooperation of the host country and the UAE Embassy in the host country. • Copy of the Father's passport or ID card • Copy of the Mother's passport • Copy of the Family Book (all pages) In case the spouse (UAE National or Foreigner) is not in the Family Book, please attach the Marriage Certificate (attested by Ministry of Foreign Affairs and International Cooperation and the UAE Embassy in the host country). Emergency passport due to loss of ordinary passport: • Copy of the Family Book (all pages) • Copy of the lost passport • Copy of the lost passport report attested by the Ministry of Foreign Affairs and International Cooperation in the host country or the UAE Embassy in the host country. Emergency passport due to expiry of ordinary passport: • Copy of the passport or ID card • Copy of the Family Book (all pages) • A written letter with supporting documents clarifying the purpose of your stay overseas. Emergency passport due to damage of ordinary passport: • Copy of the passport or ID card • Copy of the Family Book (all pages) • A written letter indicating the causes of damage incurred on the passport or a police report Please note the damaged passport must be handed to the UAE Embassy in the host country. Emergency passport for children 12 months and above • Copy of the child's birth certificate attested by the Ministry of Foreign Affairs and International Cooperation in the host country and by UAE mission in the host country. • Copy of the 'Father's passport or ID card • Copy of the Mother's passport • Copy of the Family Book (All pages) - In case the spouse (UAE National or Foreigner) is not in the Family Book, please attach a copy of the marriage certificate (attested by Ministry of Foreign Affairs and International Cooperation of the host country or UAE Embassy in the host country).

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